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How did Twitter's blue check mark go from status symbol to total embarrassment?

In less than six months, Twitter's blue check mark "verification" has gone from a status symbol for the rich and famous to a warning sign associated with Elon fanboys and trolls. We unpack what happened, using lessons in brand strategy and viral growth.

Twitter
Elon Musk
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Which skills matter? Employees and L&D leaders don’t always agree [research]

Which skills matter in the modern workplace – to get promoted, to get ahead, to impact the business? It turns out that employees and learning leaders don’t always agree.

We recently surveyed 10,000 students and 250 learning leaders on the skills that are their biggest priority in 2023.

talent management
leadership development
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5 steps to pick a winning investment ‍

Whether you’re the investor or the investee, the six-step Risk-Reward Framework can put you on the right path.

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investment
venture capital
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Can ChatGPT write a positioning strategy?

ChatGPT can do a lot of amazing things. So what happened when we put it into an MBA-level positioning course?

Product positioning
MBA courses
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Want to build the next Airbnb? 4 steps to get started

Airbnb changed the way we travel without purchasing any hotels. Uber made it easier to get around without amassing their own fleet. And DoorDash took care of breakfast without cracking a single egg.

The common thread between these companies is that they’re platform businesses. Rather than selling products directly, they’re providing a platform that conveniently connects sellers and buyers.

How do you follow in their footsteps? Here are four steps that can help you build a platform of your own.

platform
product strategy
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Why we rebranded (with a minimal amount of yogababble)

Let's skip the glossy merch shots and talk about the actual process of rebranding your company.

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You’re redesigning the wrong workflows with AI

Why your biggest pain points actually shouldn't be your first agents.

AI agents
Workflow redesign
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Everything you need to know when building your 2027 AI plan

You have questions as your build you 2027 AI plan. Our Head of AI has answers.

AI plan
Transformation planning
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How long does it take to build an AI agent?

Building agents sounds like one kind of project. It's not - and understanding the difference in effort is critical.

AI agents
Agentic workflows
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20 questions about 2027 AI budget planning

You'll get a lot of questions from your CFO about AI budgets in 2027. Here's how to answer them.

AI budget
AI strategy
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Freeze backfills to fund your AI budget

Freeze hiring for your backfills to free up costs for AI transformation

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AI budgeting
AI strategy
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5 ways to get managers to lead your AI strategy

You need your people managers translating strategy into behavior. Here's how to inspire them to action.

AI
Management
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Open laptop on a blue fabric surface displaying a user dashboard with welcome message and options for a 60-day plan, team fluency, and section insights.

Section HQ

For any

(and every)

leader responsible for AI success

From org-wide impact to department-level use cases, Section HQ gives every leader the insights they need to drive progress.

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The Agentic Enterprise Strategy Summit

How to build, deploy, and govern AI agents in enterprise organizations

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