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How the Royal Family’s AI-powered mental health agent overcame privacy concerns

Most orgs feel unready for the challenges that Gen AI brings to risk management. Yet many AI applications will have to navigate the line between user value and user privacy. So we sat down with specialist, Brian Kolodny, to understand how he traversed matters of privacy when building a mental health bot for the Royal Family’s foundation.

AI
Agents
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Our Guide to Building Enterprise AI Applications

Every company needs to be thinking about where AI slots into their product or service, but all the noise and hype makes it hard to determine what a valuable vs. novel use case looks like. Machine & Partners’ Ed Ortega is sharing 2 frameworks to narrow down your laundry list of AI ideas.

AI
Enterprise Apps
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How we used AI to improve course quality by 20%

One common misperception about AI is that it’s only good for making processes quicker. Education Product Lead, Kyra Atekwana, shared how it also improved our content quality by 20%.

AI
Custom GPT
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How a Bayer CFO is thinking about AI ROI

Your CFO will want to see your plan for proving ROI before they greenlight your AI initiatives. But what we learned from Bayer CFO, Florian Zirnstein, is that not all CFOs need to see hard numbers to measure success.

AI
ROI
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Benchmarking Section’s AI Proficiency

We've talked a lot about the AI proficiency of the broader workforce - but is Section even walking the walk? We ran our own AI Proficiency Survey internally - here's how we did it, what we learned, and how we're measuring ROI.

AI
AI Proficiency
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ChatGPT o1: What’s cool, what’s hype, and what happens next

OpenAI just changed the LLM game with the release of ChatGPT o1. Here's what it means when it says it's "thinking", how to prompt it, and what this all means for the future.

AI
ChatGPT
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Quiz: How should your business be using AI?

You know your business should be using AI in some way. But does that mean using it to generate a few headline ideas, or introducing a whole new AI product? The answer depends on the state of your business.

Take our quiz to determine how to best use AI for your unique needs.

AI
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What you actually need to know about how AI works

Right now, AI chatbots seem like magic, and that’s dangerous. It makes it easy to overestimate their abilities. You don’t need to know every technical detail of how AI works – but you do need to know enough to understand its limitations. 

Dive into what you really need to know about how AI works.

AI
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How we built a generative AI bot

By summer 2023, we were convinced we needed to use AI to improve our student experience. From August to October, we designed, built, and prototyped an AI course tutor called ProfAI. In today's post, we'll walk you through how we did it.

AI
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Our hot take on Google Gemini

On Wednesday, Google announced its long (long, long)-awaited AI product, Gemini. We dug in to understand whether Gemini lives up to the hype, what it signals for OpenAI and Microsoft, and what you can use it for right now. 

AI
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The best AI chatbots in 2023

AI chatbots are not all built the same, and even the best ones aren’t best for every use case. That's why we put together a list of the best AI chatbots in 2023 - consider it your "holiday gift guide" for AI.

AI
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The biggest lessons from Tinder’s Matchmaker feature

We're diving into the product strategy behind Matchmaker, a new feature from Tinder that lets you share your potential matches with friends and family. Read on for our take on why this development is a product engagement win.

Product strategy
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2026 was the year of the agent. 2027 is the year of computer use.

Get ready for the era of AI that uses your computer just like you do.

AI
Computer use
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How to evaluate a new model release (and why the benchmarks can't do it for you)

Should you be using the latest and greatest AI model? And if so, what for?

AI
Models
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You want AI ROI? Know what drives your business

Getting AI ROI starts with understanding your key business drivers and how AI could accelerate them.

AI ROI
AI strategy
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Being good at prompting isn’t enough

Your team needs to move from AI prompting to redesigning workflows with agents. Here's how.

AI workflow redesign
AI strategy
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5 questions every AI leader will need to answer in 2027

The questions for Heads of AI will get harder in 2027. Here's how to prepare as you set your 2027 AI strategy.

AI strategy
Head of AI jobs
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What Should Be in Your AI Budget for 2027

Budget season is coming. Here's everything that should be in your AI transformation budget in 2027.

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Section HQ

For any

(and every)

leader responsible for AI success

From org-wide impact to department-level use cases, Section HQ gives every leader the insights they need to drive progress.

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The Agentic Enterprise Strategy Summit

How to build, deploy, and govern AI agents in enterprise organizations

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