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2026 was the year of the agent. 2027 is the year of computer use.

Why shadow AI is probably happening in your company
We surveyed over 5,000 knowledge workers in the second half of 2024 on AI knowledge, skill, and usage. One of the most troubling takeaways: AI use is happening, whether your company sanctions it or not, and the implications are huge.

ChatGPT Canvas: OpenAI's Trojan Horse for Enterprise Domination
If you missed the launch of ChatGPT's Canvas feature, don’t be surprised – its launch didn't generate the usual hype. But Canvas offers an interesting glimpse into the future of OpenAI's strategic direction.

How I use AI to help my boss prepare for board meetings
We’re not shy about sharing our favorite AI use case: Leveraging it as a thought partner. But not all LLMs are created equally – so Section’s Chief of Staff to the COO, Ana, is sharing how they rank as thought partners for one of her most strategic use cases: Preparing the quarterly board deck.

The hidden reasons you’re not using AI every day
We’ve been taught all our lives to value original ideas and hard work, but using AI challenges these principles. But you have to get over this thinking, because your CEO already has.

Meet your professor: Emerging tech and AI consultant, Elizabeth Shaw
Elizabeth Shaw has worked in emerging tech for nearly 25 years at companies including Gartner, Sephora, and Forrester. Now, she’s your new guest lecturer in Section’s AI Crash Course.

Why most organizations aren’t ready to deploy AI
In September, we re-ran our AI Proficiency Survey to over 5,000 knowledge workers across the US, UK, and Canada. Our biggest takeaway: The knowledge workforce is vastly unprepared for an AI-augmented future.

You're bad at using AI because you're bad at managing people
Managing people and managing AI are the same skill. So if you can’t get a good output from AI, slow down and treat it like a direct report.

Is AI the end of Saas?
Right now, I’m sure you can’t imagine life without your CRM or CMS. Edmundo Ortega bets you won’t be able to imagine life with one as AI continues to evolve.

AI could be the end of fast fashion
The retail industry is fraught with waste and sunk costs. Can AI fix that? Diarra Bousso is proof that it can.

What happens when 1M people are really good at using AI?
This week we made our AI coach ProfAI free for consumers to use, to build relevant, foundational AI skills. Our CEO Greg is taking over the newsletter this week to tell you why.

Most people are terrible at using AI [new data]
ICYMI, we released our latest report on the state of AI proficiency in the workforce this week. Greg is breaking down the key findings, and what they mean for you as an individual or a leader.

100 POVs on AI from the world’s leading experts
We spoken to dozens of AI leaders, experts, and builders - here are their 100 best ideas.

2026 was the year of the agent. 2027 is the year of computer use.
Get ready for the era of AI that uses your computer just like you do.
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How to evaluate a new model release (and why the benchmarks can't do it for you)
Should you be using the latest and greatest AI model? And if so, what for?

You want AI ROI? Know what drives your business
Getting AI ROI starts with understanding your key business drivers and how AI could accelerate them.

Being good at prompting isn’t enough
Your team needs to move from AI prompting to redesigning workflows with agents. Here's how.

5 questions every AI leader will need to answer in 2027
The questions for Heads of AI will get harder in 2027. Here's how to prepare as you set your 2027 AI strategy.

What Should Be in Your AI Budget for 2027
Budget season is coming. Here's everything that should be in your AI transformation budget in 2027.
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For any
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From org-wide impact to department-level use cases, Section HQ gives every leader the insights they need to drive progress.

