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AI Agents Explained: The clear, no-hype definition

“Agents” have become one of the biggest hyped and most misused terms in AI. So here’s the real definition from someone who builds AI solutions for a living.

AI
Agents
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There’s plenty of AI ROI - if you’re willing to work for it

A theme emerged in the chat of this year's AI:ROI Conference: 11 experts shared their value-adding AI strategies but people were just looking for magic formulas. Here were the biggest insights we think they overlooked.

AI
The AI:ROI Conference
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Is AI good enough to lay off your engineers?

Are AI coding tools good enough to replace humans? Here’s the verdict from a founder who had to make that choice.

AI
Coding
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How to hire AI power users

If you want an AI-first team, you need to hire AI-first people. But, like critical thinking, this is not a skill you can suss out with scenario-based questions – you need to see it in action. Here’s how we do it at Section.

AI
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AI’s progress may be holding your team back

On paper, the rapid release of new AI models and features looks like a win for knowledge workers. In reality, teams are drowning in AI overwhelm. Here’s how leaders can help them scale an ever-steeper learning curve.

AI
AI Proficiency Report
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How to find AI workflows that actually translate to ROI

AI is pointing out a big point of weakness in a lot of organizations: too few can actually name the value-generating processes that drive revenue. So Machine & Partners’ Ed Ortega is giving you his 5 step framework for doing just that.

AI
ROI
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Quiz: How should your business be using AI?

You know your business should be using AI in some way. But does that mean using it to generate a few headline ideas, or introducing a whole new AI product? The answer depends on the state of your business.

Take our quiz to determine how to best use AI for your unique needs.

AI
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What you actually need to know about how AI works

Right now, AI chatbots seem like magic, and that’s dangerous. It makes it easy to overestimate their abilities. You don’t need to know every technical detail of how AI works – but you do need to know enough to understand its limitations. 

Dive into what you really need to know about how AI works.

AI
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How we built a generative AI bot

By summer 2023, we were convinced we needed to use AI to improve our student experience. From August to October, we designed, built, and prototyped an AI course tutor called ProfAI. In today's post, we'll walk you through how we did it.

AI
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Our hot take on Google Gemini

On Wednesday, Google announced its long (long, long)-awaited AI product, Gemini. We dug in to understand whether Gemini lives up to the hype, what it signals for OpenAI and Microsoft, and what you can use it for right now. 

AI
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The best AI chatbots in 2023

AI chatbots are not all built the same, and even the best ones aren’t best for every use case. That's why we put together a list of the best AI chatbots in 2023 - consider it your "holiday gift guide" for AI.

AI
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The biggest lessons from Tinder’s Matchmaker feature

We're diving into the product strategy behind Matchmaker, a new feature from Tinder that lets you share your potential matches with friends and family. Read on for our take on why this development is a product engagement win.

Product strategy
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2026 was the year of the agent. 2027 is the year of computer use.

Get ready for the era of AI that uses your computer just like you do.

AI
Computer use
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How to evaluate a new model release (and why the benchmarks can't do it for you)

Should you be using the latest and greatest AI model? And if so, what for?

AI
Models
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You want AI ROI? Know what drives your business

Getting AI ROI starts with understanding your key business drivers and how AI could accelerate them.

AI ROI
AI strategy
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Being good at prompting isn’t enough

Your team needs to move from AI prompting to redesigning workflows with agents. Here's how.

AI workflow redesign
AI strategy
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5 questions every AI leader will need to answer in 2027

The questions for Heads of AI will get harder in 2027. Here's how to prepare as you set your 2027 AI strategy.

AI strategy
Head of AI jobs
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What Should Be in Your AI Budget for 2027

Budget season is coming. Here's everything that should be in your AI transformation budget in 2027.

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Section HQ

For any

(and every)

leader responsible for AI success

From org-wide impact to department-level use cases, Section HQ gives every leader the insights they need to drive progress.

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The Agentic Enterprise Strategy Summit

How to build, deploy, and govern AI agents in enterprise organizations

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